ChartLogic PM | Collection Center

Collecting from patients and insurance companies can be very difficult, especially if the staff can't track what effort has been made so far. It all starts with a clear process for collections, and then adherence to that process. ChartLogic PM includes a full collections module that automates many tasks that were previously manual, helping the staff to keep on top of the collections process with less effort and enhanced results.

You've Got a Nice "Q". With customized rules, work queues and or lists can be set-up for the practice staff. The practices' collection accounts queue will automatically assign the correct collector and then all the data needed to begin the collection process will be automatically displayed in the medical practice management software for the collector's review.

It's in the mail. With customized collection letters available, the staff can establish letter templates for standard collection letters. In addition, defaults can be setup to automatically review and send collection letters. When it is necessary, a letter can be adjusted or a manual collection letter can be created with the exact text desired.

I'll Have to Get Back to You on That. When the collection agent finally has a live person on the phone, the worst thing to happen is when the agent has to search for information and then call the person back. With the ChartLogic PM Collection Dashboard, all the information needed for the collector is located on one screen in the medical office software. In addition, the collection agent can create payment plans, make transactions, and send letters or statements immediately.

Well...We Really Hadn't Planned on Paying... Oh, the games the insurance carriers play. Without a collections center, some practices rely solely on the medical billing software. This becomes an endless waiting game. With the ChartLogic PM collections center, you can quickly find problems and immediately address them therefore reducing precious days in A/R waiting for the Payer to respond.

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ChartLogic PM Features (Click the links below to see additional information.)

Appointment Scheduler	Patient Registration	Claim Entry	Claims Center
Collection Center	Reports	User Dashboard	Patient Portal