ChartLogic Service & Support
The ChartLogic Support Services team provides world-class client support to all of its clients and has maintained one of the highest adoption and retention rates in the EHR industry.
Implementation: ChartLogic uses a very effective six-phase plan for each product implementation, which is tailored for each practice, charting style, and specialty.
Training and Support: To ensure your practice receives first-class customer support training, ChartLogic training is completed online with one-on-one, instructor-led training via a remote control interface on the Web. Proper EMR training is crucial to a practice’s success, and ChartLogic’s skilled instructors aid physicians and staff with minimal interruption to their daily operations. All upgrades occur during nights and weekends from the ChartLogic corporate office.
ChartLogic 8 Environmental Standards: The minimum and recommended hardware, internet, and network infrastructure standards for ChartLogic 8.
Professional Training Center: The Professional Training Center is an interactive site filled with training videos, technical tips, and more to help your practice become expert users of ChartLogic.
Technical Support: The ChartLogic Technical Support team helps users solve specific problems with quick, educated responses. Call (800) 838-5899 between the hours of 6:00 a.m. and 6:00 p.m. MST for technical assistance.
Remote Service Login: Need help with ChartLogic EMR, PM, or Patient Portal? Get online training or technical support by giving your ChartLogic service representative access to your PC by clicking here.
Practice Management Login: ChartLogic Practice Management is a full-featured practice management system that is the easiest and most complete medical billing software on the market.