Below is the journey of Iowa Specialty Seurgeons and their adoption of ChartLogic’s EHR and RCM Services over the years.
Starting a PracticeThree years ago, general surgeons Paul Conte, M.D., and Tim Field, M.D., teamed up with plastic surgeon Suzie Kuhnen, D.O., to form Iowa Specialty Surgeons. Their mission: to provide central Iowa with high-quality, compassionate medical care.
Choosing an EHRChoosing an EHR Prior to striking out on this combined endeavor, the three physicians had used several EHR companies throughout their careers and hadn’t been entirely impressed with the results. For their new practice, however, it was unanimous: it was the best or nothing. So, the medical trio set out on a quest to find uncompromising EHR software, and as luck would have it, their billing solution provider recommended ChartLogic. At once, the doctors realized they had come across a superior EHR product.
“We’ve been using ChartLogic ever since we’ve been in practice, and it’s always been a fantastic medical record for us. As surgeons we’re using EMR’s in lots of different hospital settings and I think that ChartLogic is one of the best”
– Dr. Tim Mayfield
A Need for Billing ReplacementDrs. Conte, Field, and Kuhnen were quickly trained on ChartLogic’s easy-to-use software and found EHR implementation to be a breeze. While the solution performed above expectations, the same couldn’t be said of the practice’s existing billing product. After a year and a half, the physicians decided to expand their relationship with ChartLogic by implementing our Practice Management software into their workflow. They also found it would be in the best interest of their business to leverage our full revenue cycle solution so that they could devote more time to patient care and less to billing.
“We focus on customer service, having real interactions with people so that we are present for patients all the time”
– Dr. Tim Mayfield
Trust RCM to ChartLogicThe RCM team at ChartLogic takes care of nearly all payments and collections for Iowa Specialty Surgeons, allowing the doctors at the small practice to focus on providing ISS with an exceptional, individualized experience.
ChartLogic’s revenue cycle management replacement eliminates most of the office’s billing burden with coding assistance, end-to-end collection, custom reporting, credentialing, and negotiations. Plus, ChartLogic assumes responsibility for coding accuracy, charge reconciliation, and contract compliance so the physicians can rest easy knowing that the financial health of their business is in as good as hands as their patient’s health is in their own.
“I think the best part about chartlogic is the RCM, the billing part, because we were basically a free clinic… All of the billing gets out and it gets out correctly.”
– Debora Wyman