Hardware:
Component | Requirement |
---|---|
Supported Devices | Windows MacOS |
Processor | 3.0GHz dual-core Intel Core i5 with 3MB shared L3 cache |
Memory | 1 GB onboard memory |
Storage | 128GB PCIe-based SSD |
Tablet Hardware:
Component | Requirement |
---|---|
Operating System | Apple, Android & Windows |
Processor | Dual core 1.4 GHz |
Memory | 1 GB of RAM |
Storage | 16 GB |
Display | 1024 by 768 (163ppi) |
Browser:
Component | Requirement |
---|---|
Supported Browsers for MacOS | Chrome, Firefox & Safari |
Supported Browsers for Windows | Chrome, Firefox & Edge |
Supported Resolutions | 1440 by 900 (native), 1280 by 800, 1152 by 720, and 1024 by 640 pixels at 16:10 aspect ratio and 1024 by 768 and 800 by 600 pixels at 4:3 aspect ratio |
Component | Requirement |
---|---|
Operating System |
Windows Server 2016 or Later With latest Windows Updates, including .NET 4.8 and VC++ |
Processor | 2.4 GHz or faster Intel i5 (or equivalent AMD) |
Memory | 6 GB RAM (with voice dictation) 3 GB RAM (no voice dictation) |
Disk Space | 6 GB free disk space |
Monitor Resolution | 1280 x 1024 |
Faxing Option | Windows PC with Windows Fax and Scan feature installed Fax modem and dedicated phone line |
Additional | Ability to run additional apps as needed (fax, interface, etc.) |
High-Speed Internet | Cloud-hosted systems require reliable internet connectivity to function. Only business-grade or commercial-grade internet service providers (ISPs) and packages should be used. Minimum internet bandwidth is 512 Kb/s up AND down for a clinic with 1-2 providers, 1.5 Mb/s or more is recommended; larger clinics require higher bandwidth. ChartLogic recommends the highest bandwidth available as this will greatly improve performance. ChartLogic will share bandwidth with all other internet traffic; bandwidth requirements should therefore be closely considered and planned. |
Component | Requirement |
Operating System | Windows 8.1, 10 with latest Windows Updates, including .NET 4 |
Processor | 2.4 GHz or faster Intel i5 (or equivalent AMD) |
Memory | 4 GB RAM – 8 GB RAM Recommended |
Disk Space | 6 GB free disk space |
VPN/Router/Firewall | 1 Static IP per authorized office location |
VPN/Router/Firewall (Legacy Version) | Router with IPSec functionality is required at each location |
Internet Access | Broadband internet connection with a static IP for each location Minimum bandwidth:
|
Monitor Resolution | 1024 x 768 or higher |
Component | Requirement |
---|---|
Operating System | Windows 8.1 Pro (RT not supported) Windows 10 With latest Windows Updates, including .NET 4 |
Processor | 2 GHz or faster Dual Core Processor |
Memory | 2 GB RAM required, 4 GB RAM recommended |
Disk Space | 20 GB free disk space |
Additional Software | Microsoft Office Professional (Word & Excel 2010 or newer) Adobe Acrobat Reader for workstations used for report writing |
Monitor Resolution | 1024 x 768 or higher |
Browsers | Internet Explorer 10, 32-Bit Internet Explorer 11, 32-Bit |
High-Speed Internet | 1-5 concurrent users: 512 Kb/s down, 256 Kb/s up 6-10 concurrent users: 768 Kb/s down, 384 Kb/s up 11-20 concurrent users: 1 Mb/s down, 512 Kb/s up 21-30 concurrent users: 1.5 Mb/s down, 512 Kb/s up >30 concurrent users: T1 or higher |
Component | Requirement |
---|---|
Browsers | Internet Explorer 10 Internet Explorer 11 Microsoft Edge Chrome Firefox Safari |
High-Speed Internet | High-speed internet access recommended |