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Jerris Heaton


Benefits, Process, and Reimbursement in Remote Patient Monitoring and Chronic Care Management

September 17, 2020


Clinician, EHR, Telehealth 2 Minute Read

Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) are now integral parts of ChartLogic’s offering, helping you maintain agility in your practice and continue to elevate priority No 1. – patient outcomes.

Let’s take a look at the benefits, process and reimbursement options for these key areas of your practice’s operations.

Remote Patient Monitoring

RPM is designed to help you maintain visibility and contact with patients after they’ve left your practice or hospital. Just because they’re no longer on-site doesn’t mean their level of care and attention should decline, and RPM helps ensure you maintain those key aspects of the patient relationship.

Remote Patient Monitoring and Chronic Care Management

This communication benefits physicians and patients alike. Physicians are empowered to configure parameters for each patient to monitor their condition and maintain constant contact, and patients can feel confident in resuming their everyday lives knowing that your RPM system will provide automatic care reminders and alerts for their physician if problems arise.

Supported devices include scales, pulse oximeters, blood pressure cuffs, digital thermometers, glucose meters and spirometers.

Key features of an RPM solution, which can be up and running almost immediately, include:

  • A cloud-based staff portal that includes a browser login for iPhone, iPad and Android devices
  • An Easy Plugin SmartHub for patients that works on cellular networks and with typical wall outlets
  • Automated communication via text or phone
  • Individualized parameter and alert settings by patient

Chronic Care Management

Like RPM, CCM helps physicians monitor and care for patients with chronic pain once they’ve left the practice or hospital.

Like RPM, CCM solutions benefit both physicians and patients, providing automated communication, automated check-ins, automated surveys, telehealth communication, and an easy way to meet CMS requirements for reimbursement.

Remote Patient Monitoring and Chronic Care Management Reimbursement

Our RPM and CCM solutions also help simplify the reimbursement process for your practice.

The Centers for Medicare & Medicaid Services (CMS) has a reimbursement program for physicians that use remote patient monitoring where, for every patient enrolled in an RPM service, physicians can receive up to $150 per patient, per month if they meet the specific CMS criteria for reimbursement.

Remote Patient Monitoring and Chronic Care Management

This billing feature is integrated within our solution, making it easy to setup and begin receiving reimbursements. This feature is completely optional and will not affect your current billing systems, meaning you’re in total control. To learn more about our RPM solution, click here. To learn more about our CCM solution, click here.



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