June 4, 2019
According to the Office of the National Coordinator for Health Information Technology, as of 2017, 86% of office-based physicians had an EHR system in place. But while most providers have adopted an EHR platform, not every provider is satisfied. This conclusion comes from a Reaction Data report which found that 27% of outpatient providers are seeking to replace their EHR in the next 18 months.
So, why are providers so unhappy with their existing EHRs, and what are they looking for in their replacement?
The Reaction Data report claims the primary reason that providers want to replace their EHR is that it simply doesn’t meet their needs (33%). Others cited better value with alternatives (20%), dissatisfaction with the system’s service model and support (19%), and lack of new functionality (18%). Price was also an issue, but less important at 5%.
Additionally, a study by PLOS indicates that physicians and clinicians have struggled for some time with EHR design and functionality limitations, suggesting these impediments are impacting patient care as users face challenges assessing information, affecting efficiency.
Also, in many cases, practices are utilizing one system for EHRs and different software for billing, resulting in staffs spending inordinate amounts of time in the capture of vital billing data. This interface between billing and the EHR is critical for providers, providing smooth, simplified data integration to streamline practice processes.
So, what is most important to EHR users? Well, both the PLOS study and the Reaction Data report agree that users cite the following as necessary elements to an effective EHR platform:
If you are ready to begin the process to replace your EHR vendor, then it’s imperative to do your due diligence. You’ll want to assess the vendor based on many factors:
ChartLogic is proud to have developed the first Meaningful Use Certified EMR in the country and has expanded our software over the years to a complete EHR suite used by thousands of providers every day. ONC-ACB certified in accordance with the Secretary of Health and Human Services criteria, the system was designed to capture the clinical encounter electronically without impeding workflow. Intuitive and easy-to-use, the ChartLogic EHR allows you to chart more efficiently by using your voice.
If you, like many other providers, are not happy with your EHR vendor, it’s time to make a meaningful change. Find the functionality, features, service, and value your organization deserves with ChartLogic.