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Jerris Heaton

The Long Term Benefits of Patient Engagement

March 2, 2017

Clinician, Patient Portal 2 Minute Read

Electronic communication between healthcare providers and patients can lead to improved patient care and lower costs for patients. Patient engagement is strong when patients and providers collaborate to improve health, and patients who are engaged as decision-makers in their own care tend to have better health outcomes. Despite this reality, only 16% of all physicians are consistently able to view, download, and transmit electronic medical records to their patients.

Information technologies like ChartLogic’s Connect Patient Portal are critical to maintaining the open and easy transmission of information necessary for high patient engagement. We at ChartLogic advocate for patient engagement due to its proven long-term health benefits. According to Trevor Jacobs, a Product Manager at ChartLogic, additional benefits extend to providers as well as patients. He believes “Most health practices and hospitals would like patient engagement to be a more common philosophy in the health industry” because “it allows patients to do something for themselves.” If one thing is certain, happy patients will lead to happy doctors, and happy doctors will see a flourishing long-term patient base.

“Most health practices and hospitals would like patient engagement to be a more common philosophy in the health industry because it allows patients to do something for themselves.” – Trevor Jacobs, Product Manager

One of the largest barriers that stands between healthcare providers and engaged patients is dysfunctional software. Doctors may be unwilling to push patients to take a more active role in their own care if they themselves lack the software tools to track patient information. These providers are missing out on opportunities to build healthier relationships with patients and to work in a more organized practice. More importantly, a growing body of evidence suggests patients who are active participants in their own care experience better healthcare outcomes than those who are less active participants.

ChartLogic’s Connect Patient Portal was designed to bridge the informational gap between doctors and patients. Remote access to healthcare data can help patients to share information with providers from many hospitals and offices who use differing medical record systems. About 80% of patients who can access their own electronic health records make use of this information, and 75% of those who cannot access records believe that information relating to their health is important to have. Now is the time for practices to begin to transition to patient-centered healthcare practices, and patient portals are one of the most efficient tools that can be used to make it happen.

With increased patient engagement, doctors and patients create healthier relationships. The right tools can help ensure information is more organized and accessible for both patients and doctors. Since 1994, ChartLogic has been expanding its software suite from a basic EMR to a complete EHR software suite that includes tools for practice management, revenue recycle management, e-prescribing, and more.

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